Padlet - DNS issue affecting access to Padlet sites for Rogers/Fido network users in Canada – Incident details

All systems operational

DNS issue affecting access to Padlet sites for Rogers/Fido network users in Canada

Resolved
Operational
Started over 3 years agoLasted 7 days

Affected

Realtime Collaboration

Operational from 3:21 PM to 2:49 AM

Boards

Operational from 3:21 PM to 2:49 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet. Thanks for your patience.