Padlet Status - Incident history https://status.padlet.help Padlet Fri, 27 Feb 2026 14:37:22 +0000 Padlet is currently down Type: Incident Duration: 38 minutes Affected Components: API, Boards, Realtime Collaboration, Sandbox, Arcade Feb 27, 14:37:22 GMT+0 - Investigating - We are currently investigating this incident. Feb 27, 14:49:46 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 27, 15:07:04 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 27, 15:15:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 38 minutes

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>14:37:22</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>14:49:46</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>15:07:04</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>15:15:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Feb 2026 14:37:22 +0000 https://status.padlet.help/incident/cmm4zxnm614avhrim34eb4ukm https://status.padlet.help/incident/cmm4zxnm614avhrim34eb4ukm Padlet is down Type: Incident Duration: 44 minutes Affected Components: API, Boards, Realtime Collaboration, Sandbox Feb 9, 14:07:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 9, 14:27:50 GMT+0 - Identified - We have identified the issue and have put in place a fix. Feb 9, 14:32:02 GMT+0 - Monitoring - We are currently monitoring the result of the fix we've put in place. Feb 9, 14:51:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 44 minutes

Affected Components: , , ,

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>14:07:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>14:27:50</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and have put in place a fix..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>14:32:02</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently monitoring the result of the fix we've put in place..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>14:51:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 9 Feb 2026 14:07:46 +0000 https://status.padlet.help/incident/cmlf8y9cj0v241qtd52zegggf https://status.padlet.help/incident/cmlf8y9cj0v241qtd52zegggf Padlet is down Type: Incident Duration: 1 day, 17 hours and 54 minutes Affected Components: Boards, Realtime Collaboration, API, Sandbox Dec 17, 10:45:00 GMT+0 - Investigating - We are currently investigating this incident. Dec 17, 11:26:53 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 17 hours and 54 minutes

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>10:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:26:53</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Dec 2025 10:45:00 +0000 https://status.padlet.help/incident/cmj9ykqkr020q8sgmzi0d77bm https://status.padlet.help/incident/cmj9ykqkr020q8sgmzi0d77bm Padlet outage due to Cloudflare Outage Type: Incident Duration: 3 hours and 20 minutes Affected Components: Boards, API, Realtime Collaboration, Sandbox, Arcade Nov 18, 12:00:00 GMT+0 - Identified - We’re currently experiencing degraded performance due to an outage with Cloudflare. Nov 18, 15:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 20 minutes

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’re currently experiencing degraded performance due to an outage with Cloudflare..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>15:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Nov 2025 12:00:00 +0000 https://status.padlet.help/incident/cmi4r5xv60025rvf9j6n6uity https://status.padlet.help/incident/cmi4r5xv60025rvf9j6n6uity Padlet is down for everyone Type: Incident Duration: 25 minutes Affected Components: Boards, API, Realtime Collaboration, Sandbox, Arcade Nov 7, 07:05:47 GMT+0 - Investigating - We are currently investigating this incident. Nov 7, 07:12:40 GMT+0 - Identified - We have identified the issue and are working to restore all services. Nov 7, 07:15:13 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 7, 07:30:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 25 minutes

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:05:47</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:12:40</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and are working to restore all services..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:15:13</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:30:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. .</p> ]]> Fri, 7 Nov 2025 07:05:47 +0000 https://status.padlet.help/incident/cmhoihijx023b81mnfzwn1z9e https://status.padlet.help/incident/cmhoihijx023b81mnfzwn1z9e Padlet outage due to GCP outage Type: Incident Duration: 2 hours and 15 minutes Affected Components: Realtime Collaboration, API, Sandbox, Arcade, Boards Jun 12, 18:36:31 GMT+0 - Identified - We’re currently experiencing degraded performance due to an outage with Google Cloud Platform. Jun 12, 20:51:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 15 minutes

Affected Components: , , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:36:31</var> GMT+0</small><br><strong>Identified</strong> - We’re currently experiencing degraded performance due to an outage with Google Cloud Platform..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:51:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Jun 2025 18:36:31 +0000 https://status.padlet.help/incident/cmbtpzq3v000k4ao4x0we3vgn https://status.padlet.help/incident/cmbtpzq3v000k4ao4x0we3vgn Emergency maintenance for Realtime Collaboration Type: Maintenance Duration: 2 hours Affected Components: Realtime Collaboration Apr 19, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 19, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 19, 01:00:00 GMT+0 - Identified - We’ll be conducting a round of maintenance on Friday, Apr 18, between 6:00pm - 8:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm%5F5%5FDec%5F2020%5Fin%5FSan%5FFrancisco)) During this time, realtime collaboration may be disrupted for you. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet's realtime more reliable. Please bear with us once again. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’ll be conducting a round of maintenance on Friday, Apr 18, between 6:00pm - 8:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm%5F5%5FDec%5F2020%5Fin%5FSan%5FFrancisco)) During this time, realtime collaboration may be disrupted for you. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet's realtime more reliable. Please bear with us once again..</p> ]]> Sat, 19 Apr 2025 01:00:00 +0000 https://status.padlet.help/maintenance/cm9n4bdrz009zygxxd16vd65c https://status.padlet.help/maintenance/cm9n4bdrz009zygxxd16vd65c High latency when accessing Padlet Type: Incident Duration: 17 minutes Affected Components: Boards Mar 11, 10:33:57 GMT+0 - Resolved - This incident has been resolved. Mar 11, 10:17:23 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>10:33:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>10:17:23</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 11 Mar 2025 10:17:23 +0000 https://status.padlet.help/incident/cm84c7lvr000q1pkvuw3jwowa https://status.padlet.help/incident/cm84c7lvr000q1pkvuw3jwowa Sandboxes on Padlet are inaccessible Type: Incident Duration: 2 hours and 10 minutes Affected Components: Boards, Realtime Collaboration Feb 6, 08:28:15 GMT+0 - Investigating - We are currently investigating this incident. Feb 6, 10:38:19 GMT+0 - Resolved - This incident has been resolved. Feb 6, 09:22:54 GMT+0 - Identified - A third-party provider is having an outage, thus impacting Sandbox. Feb 6, 09:42:02 GMT+0 - Monitoring - Most Sandboxes work properly now. There might be a few cases where it doesn't load. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>08:28:15</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:38:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>09:22:54</var> GMT+0</small><br><strong>Identified</strong> - A third-party provider is having an outage, thus impacting Sandbox..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>09:42:02</var> GMT+0</small><br><strong>Monitoring</strong> - Most Sandboxes work properly now. There might be a few cases where it doesn't load..</p> ]]> Thu, 6 Feb 2025 08:28:15 +0000 https://status.padlet.help/incident/cm6t2s56v000s8b6c5ie0o5gz https://status.padlet.help/incident/cm6t2s56v000s8b6c5ie0o5gz Maintenance Event Type: Maintenance Duration: 5 minutes Affected Components: API, Boards, Realtime Collaboration Oct 24, 03:00:00 GMT+0 - Identified - We are planning a maintenance event with a duration of 5 minutes. It will be minimally disruptive, and Padlet may be unavailable for up to 1 minute during that time. Thank you for your understanding as we work to make Padlet better and more secure for you. Oct 24, 03:05:00 GMT+0 - Completed - Maintenance has completed successfully Oct 24, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a maintenance event with a duration of 5 minutes. It will be minimally disruptive, and Padlet may be unavailable for up to 1 minute during that time. Thank you for your understanding as we work to make Padlet better and more secure for you..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>03:05:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 24 Oct 2024 03:00:00 +0000 https://status.padlet.help/maintenance/cm2eagc89005h1l3253vu9h71 https://status.padlet.help/maintenance/cm2eagc89005h1l3253vu9h71 Database maintenance Type: Maintenance Duration: 1 hour and 39 minutes Affected Components: API, Boards, Realtime Collaboration Oct 5, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 5, 01:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Padlet will not be usable throughout the maintenance. We apologize for any inconvenience caused. The maintenance will improve Padlet's performance and security. Oct 5, 02:39:20 GMT+0 - Completed - We've completed our maintenance event. Thank you for bearing with us. Type: Maintenance

Duration: 1 hour and 39 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. Padlet will not be usable throughout the maintenance. We apologize for any inconvenience caused. The maintenance will improve Padlet's performance and security. .</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>02:39:20</var> GMT+0</small><br><strong>Completed</strong> - We've completed our maintenance event. Thank you for bearing with us. .</p> ]]> Sat, 5 Oct 2024 01:00:00 +0000 https://status.padlet.help/maintenance/cm1jese8s0006v26nc74gbw30 https://status.padlet.help/maintenance/cm1jese8s0006v26nc74gbw30 Some video files uploaded are not playing when a post is expanded Type: Incident Duration: 3 hours and 1 minute Affected Components: Boards Jun 21, 01:59:23 GMT+0 - Investigating - We are currently investigating this incident. Jun 21, 03:37:02 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Auto-captioning of videos is not working but uploaded videos are now playing. Jun 21, 04:59:58 GMT+0 - Resolved - This incident has been resolved. Auto-captioning of videos has resumed. Type: Incident

Duration: 3 hours and 1 minute

Affected Components:

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>01:59:23</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>03:37:02</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. Auto-captioning of videos is not working but uploaded videos are now playing..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>04:59:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Auto-captioning of videos has resumed. .</p> ]]> Fri, 21 Jun 2024 01:59:23 +0000 https://status.padlet.help/incident/clxo1m4v321855b2olywnx6q05 https://status.padlet.help/incident/clxo1m4v321855b2olywnx6q05 Padlet is inaccessible Type: Incident Duration: 1 day and 6 hours Affected Components: API, Boards, Realtime Collaboration Mar 30, 05:06:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 30, 05:30:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 30, 05:36:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 6 hours

Affected Components: , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:06:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:36:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 30 Mar 2024 05:06:00 +0000 https://status.padlet.help/incident/cludnkefs358480bcorx9wnyul2 https://status.padlet.help/incident/cludnkefs358480bcorx9wnyul2 High latency when accessing Padlet Type: Incident Duration: 1 hour and 12 minutes Affected Components: Boards Feb 8, 18:10:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 8, 19:21:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 12 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>18:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>19:21:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 8 Feb 2024 18:10:00 +0000 https://status.padlet.help/incident/clsdkwxxx247188bfn9c86q7i2u https://status.padlet.help/incident/clsdkwxxx247188bfn9c86q7i2u Public API - 500 Errors Type: Incident Duration: 2 days and 23 hours Affected Components: API Jan 15, 03:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 18, 02:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days and 23 hours

Affected Components:

<p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 15 Jan 2024 03:00:00 +0000 https://status.padlet.help/incident/clriol3tc11246bdocma1hxy05 https://status.padlet.help/incident/clriol3tc11246bdocma1hxy05 Degraded functionality: certain features might not work Type: Incident Duration: 7 hours and 25 minutes Affected Components: Boards Nov 2, 16:46:55 GMT+0 - Identified - One of our cloud service providers is facing issues. Some features like "I can't draw" posting might be affected. We're in the midst of collecting more information and will keep you updated. Nov 3, 00:12:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 25 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:46:55</var> GMT+0</small><br><strong>Identified</strong> - One of our cloud service providers is facing issues. Some features like "I can't draw" posting might be affected. We're in the midst of collecting more information and will keep you updated..</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>00:12:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 Nov 2023 16:46:55 +0000 https://status.padlet.help/incident/clohf5w3f17771bpnakqqh06is https://status.padlet.help/incident/clohf5w3f17771bpnakqqh06is High latency when accessing Padlet Type: Incident Duration: 39 minutes Affected Components: API, Boards, Realtime Collaboration Sep 25, 20:41:34 GMT+0 - Investigating - We are currently investigating this incident. Sep 25, 21:20:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 39 minutes

Affected Components: , ,

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>20:41:34</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>21:20:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 25 Sep 2023 20:41:34 +0000 https://status.padlet.help/incident/clmzct9zr88803c3my2meqjggy https://status.padlet.help/incident/clmzct9zr88803c3my2meqjggy High latency when accessing Padlet Type: Incident Duration: 7 days and 9 hours Affected Components: API, Boards, Realtime Collaboration Sep 21, 12:06:00 GMT+0 - Investigating - We are investigating the issue. Sep 21, 15:03:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 days and 9 hours

Affected Components: , ,

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:06:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating the issue..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>15:03:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 21 Sep 2023 12:06:00 +0000 https://status.padlet.help/incident/clmtayemc184888b8n3u2xk283b https://status.padlet.help/incident/clmtayemc184888b8n3u2xk283b DNS issue affecting access to Padlet sites for Rogers/Fido network users in Canada Type: Incident Duration: 24 days, 16 hours and 15 minutes Affected Components: Boards, Realtime Collaboration May 6, 02:49:14 GMT+0 - Resolved - This incident has been resolved. Apr 28, 15:21:00 GMT+0 - Monitoring - Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at [https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet](https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet). Thanks for your patience. Type: Incident

Duration: 24 days, 16 hours and 15 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>02:49:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>15:21:00</var> GMT+0</small><br><strong>Monitoring</strong> - Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at [https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet](https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet). Thanks for your patience..</p> ]]> Fri, 28 Apr 2023 15:21:00 +0000 https://status.padlet.help/incident/clh8flmhq34446bjoecd1gw2mf https://status.padlet.help/incident/clh8flmhq34446bjoecd1gw2mf Database maintenance Type: Maintenance Duration: 1 hour and 39 minutes Affected Components: Boards, Realtime Collaboration Sep 10, 23:03:22 GMT+0 - Identified - Maintenance is now in progress. Sep 11, 00:38:48 GMT+0 - Completed - Maintenance has completed successfully. Sep 10, 23:00:00 GMT+0 - Identified - We’ll be conducting a round of maintenance on Saturday, Sep 10, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_10_Sep_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again. Type: Maintenance

Duration: 1 hour and 39 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>23:03:22</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>00:38:48</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’ll be conducting a round of maintenance on Saturday, Sep 10, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_10_Sep_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..</p> ]]> Sat, 10 Sep 2022 23:00:00 +0000 https://status.padlet.help/maintenance/cl7mspgd113823hwokiqflcxp9 https://status.padlet.help/maintenance/cl7mspgd113823hwokiqflcxp9 Padlet is inaccessible Type: Incident Duration: 1 day and 6 hours Affected Components: Boards, Realtime Collaboration Jun 21, 06:34:00 GMT+0 - Identified - Our network service provider has an outage. Jun 21, 07:04:00 GMT+0 - Resolved - Our network service provider is back online Type: Incident

Duration: 1 day and 6 hours

Affected Components: ,

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>06:34:00</var> GMT+0</small><br><strong>Identified</strong> - Our network service provider has an outage..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>07:04:00</var> GMT+0</small><br><strong>Resolved</strong> - Our network service provider is back online.</p> ]]> Tue, 21 Jun 2022 06:34:00 +0000 https://status.padlet.help/incident/cl4nyojmh1006yyn1nose1ji0 https://status.padlet.help/incident/cl4nyojmh1006yyn1nose1ji0 Database maintenance Type: Maintenance Duration: 4 hours and 16 minutes Affected Components: Realtime Collaboration, Boards Mar 25, 23:00:00 GMT+0 - Identified - We’ll be conducting a round of maintenance on Friday, March 25, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_25_Mar_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again. Mar 25, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 26, 03:16:10 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 hours and 16 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’ll be conducting a round of maintenance on Friday, March 25, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_25_Mar_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>03:16:10</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. .</p> ]]> Fri, 25 Mar 2022 23:00:00 +0000 https://status.padlet.help/maintenance/cl0w6iicl153140fmoow84wgkdh https://status.padlet.help/maintenance/cl0w6iicl153140fmoow84wgkdh Log4j Vulnerability Type: Incident Duration: 2 days, 2 hours and 54 minutes Affected Components: Boards Dec 14, 03:45:49 GMT+0 - Investigating - Padlet does not use log4j in the software we write. That being said, as log4j is commonly used, we are in the midst of investigating software that we integrate with to determine if we are subject to the vulnerability and if so, evaluate impact and act to patch the affected software. In the meantime, we are systematically going through our list of subprocessors to ascertain if they too have been impacted by the log4j vulnerability. We will publish updates on our status page as soon as we have more clarity. Dec 15, 06:56:25 GMT+0 - Monitoring - Our subprocessors have responded. They are either unaffected or have already taken measures to protect against exploitation of the Log4j vulnerability. Padlet had also integrated with a software that had used a version of Log4j that was vulnerable. However, the vulnerability could not have been exploited to access user's personal data. Our security team performed an incident analysis and there is no indication that user data was accessed. As a precautionary measure, as of 14 Dec 12pm UTC, we halted access to the software and will fully deprecate it in the next 24 hours. Dec 16, 06:40:00 GMT+0 - Resolved - We have since deprecated the software that used the version of Log4j that was vulnerable. We will mark this incident as resolved. In the meantime, we will continue our vigilance and patch or deprecate software that we believe has been affected. Type: Incident

Duration: 2 days, 2 hours and 54 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>03:45:49</var> GMT+0</small><br><strong>Investigating</strong> - Padlet does not use log4j in the software we write. That being said, as log4j is commonly used, we are in the midst of investigating software that we integrate with to determine if we are subject to the vulnerability and if so, evaluate impact and act to patch the affected software. In the meantime, we are systematically going through our list of subprocessors to ascertain if they too have been impacted by the log4j vulnerability. We will publish updates on our status page as soon as we have more clarity..</p> <p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>06:56:25</var> GMT+0</small><br><strong>Monitoring</strong> - Our subprocessors have responded. They are either unaffected or have already taken measures to protect against exploitation of the Log4j vulnerability. Padlet had also integrated with a software that had used a version of Log4j that was vulnerable. However, the vulnerability could not have been exploited to access user's personal data. Our security team performed an incident analysis and there is no indication that user data was accessed. As a precautionary measure, as of 14 Dec 12pm UTC, we halted access to the software and will fully deprecate it in the next 24 hours..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>06:40:00</var> GMT+0</small><br><strong>Resolved</strong> - We have since deprecated the software that used the version of Log4j that was vulnerable. We will mark this incident as resolved. In the meantime, we will continue our vigilance and patch or deprecate software that we believe has been affected. .</p> ]]> Tue, 14 Dec 2021 03:45:49 +0000 https://status.padlet.help/incident/ckx5kte1i146078cn0jy14g4sn https://status.padlet.help/incident/ckx5kte1i146078cn0jy14g4sn Padlet is inaccessible Type: Incident Duration: 44 minutes Affected Components: Boards, Realtime Collaboration Nov 16, 18:05:36 GMT+0 - Investigating - We are still investigating this incident. padlet.com and Backpack/Briefcase can be accessed, but parts of the service are still unusable. Nov 16, 18:28:29 GMT+0 - Resolved - We just resolved the issue! Nov 16, 18:25:37 GMT+0 - Monitoring - Most of Padlet is back up. Users might have some issues loading images. Nov 16, 17:44:18 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 44 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>18:05:36</var> GMT+0</small><br><strong>Investigating</strong> - We are still investigating this incident. padlet.com and Backpack/Briefcase can be accessed, but parts of the service are still unusable..</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>18:28:29</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>18:25:37</var> GMT+0</small><br><strong>Monitoring</strong> - Most of Padlet is back up. Users might have some issues loading images..</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>17:44:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 16 Nov 2021 17:44:18 +0000 https://status.padlet.help/incident/ckw2dxr9w1075681n3tmwgbicd https://status.padlet.help/incident/ckw2dxr9w1075681n3tmwgbicd Padlet is inaccessible. Type: Incident Duration: 56 minutes Affected Components: Boards, Realtime Collaboration Nov 8, 11:25:59 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Nov 8, 11:44:07 GMT+0 - Resolved - We just resolved the issue! Nov 8, 10:48:10 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 56 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>11:25:59</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>11:44:07</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>10:48:10</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. .</p> ]]> Mon, 8 Nov 2021 10:48:10 +0000 https://status.padlet.help/incident/ckvqjjsev12409066olob3sh9qt https://status.padlet.help/incident/ckvqjjsev12409066olob3sh9qt Failure to generate image and PDF exports of padlets Type: Incident Duration: 14 days and 23 hours Affected Components: Boards Oct 20, 01:30:00 GMT+0 - Identified - One of our service providers which we employ to generate PDF and image exports of padlets reported issues on their end. The issue has since been resolved. Oct 20, 07:29:00 GMT+0 - Resolved - The service provider has resolved the issue. Type: Incident

Duration: 14 days and 23 hours

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - One of our service providers which we employ to generate PDF and image exports of padlets reported issues on their end. The issue has since been resolved..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:29:00</var> GMT+0</small><br><strong>Resolved</strong> - The service provider has resolved the issue..</p> ]]> Wed, 20 Oct 2021 01:30:00 +0000 https://status.padlet.help/incident/ckv4qpai832783xeobex8jrgve https://status.padlet.help/incident/ckv4qpai832783xeobex8jrgve GIF search is not working Type: Incident Duration: 30 minutes Affected Components: Boards Oct 14, 09:21:00 GMT+0 - Resolved - We resolved the issue. Oct 14, 08:51:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>09:21:00</var> GMT+0</small><br><strong>Resolved</strong> - We resolved the issue..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>08:51:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Thu, 14 Oct 2021 08:51:00 +0000 https://status.padlet.help/incident/ckv4qtfi835311xeobv8aencfl https://status.padlet.help/incident/ckv4qtfi835311xeobv8aencfl Database Maintenance Type: Maintenance Duration: 1 hour and 38 minutes Affected Components: Boards, Realtime Collaboration Jul 17, 00:38:02 GMT+0 - Completed - Maintenance has completed successfully. Jul 16, 23:00:00 GMT+0 - Identified - We’ll be conducting a round of maintenance on Friday, July 16, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_16_Jul_2021_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again. Type: Maintenance

Duration: 1 hour and 38 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>00:38:02</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’ll be conducting a round of maintenance on Friday, July 16, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_16_Jul_2021_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..</p> ]]> Fri, 16 Jul 2021 23:00:00 +0000 https://status.padlet.help/maintenance/ckqwnvbu34330669yofwidvh7b4 https://status.padlet.help/maintenance/ckqwnvbu34330669yofwidvh7b4 Intermittent failure with generating previews of web pages Type: Incident Duration: 2 hours and 36 minutes Affected Components: Boards Jul 6, 04:58:16 GMT+0 - Resolved - We just resolved the issue! Jul 6, 02:22:11 GMT+0 - Investigating - We are currently investigating this incident. Jul 6, 02:29:09 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 2 hours and 36 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>04:58:16</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>02:22:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>02:29:09</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Tue, 6 Jul 2021 02:22:11 +0000 https://status.padlet.help/incident/ckqrfjic8232313a9lyxmpxx1m6 https://status.padlet.help/incident/ckqrfjic8232313a9lyxmpxx1m6 Attachments and uploads are not working. Type: Incident Duration: 1 hour and 50 minutes Affected Components: Boards Jun 15, 06:17:10 GMT+0 - Investigating - We are currently investigating this incident. Jun 15, 08:07:38 GMT+0 - Resolved - We have resolved the issue. Type: Incident

Duration: 1 hour and 50 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>06:17:10</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>08:07:38</var> GMT+0</small><br><strong>Resolved</strong> - We have resolved the issue..</p> ]]> Tue, 15 Jun 2021 06:17:10 +0000 https://status.padlet.help/incident/ckpxnltf2325209aqojlgf9iezt https://status.padlet.help/incident/ckpxnltf2325209aqojlgf9iezt Some functions are not working Type: Incident Duration: 1 hour and 12 minutes Affected Components: Boards, Realtime Collaboration Jun 8, 11:19:03 GMT+0 - Resolved - We just resolved the issue! Jun 8, 10:47:50 GMT+0 - Identified - Our service provider has identified the problem and is implementing a fix Jun 8, 11:00:06 GMT+0 - Monitoring - Our service provider has applied a fix. We are currently monitoring the result. Jun 8, 10:07:21 GMT+0 - Investigating - One of our critical service providers is down. We're currently investigating the situation. Meanwhile, some functions such as posting and attachment previews are not working. Type: Incident

Duration: 1 hour and 12 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:19:03</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:47:50</var> GMT+0</small><br><strong>Identified</strong> - Our service provider has identified the problem and is implementing a fix.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:00:06</var> GMT+0</small><br><strong>Monitoring</strong> - Our service provider has applied a fix. We are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:07:21</var> GMT+0</small><br><strong>Investigating</strong> - One of our critical service providers is down. We're currently investigating the situation. Meanwhile, some functions such as posting and attachment previews are not working..</p> ]]> Tue, 8 Jun 2021 10:07:21 +0000 https://status.padlet.help/incident/ckpnvsft88870958zoj07uuz9g1 https://status.padlet.help/incident/ckpnvsft88870958zoj07uuz9g1 Database Maintenance Type: Maintenance Affected Components: Boards, Realtime Collaboration Dec 6, 01:00:00 GMT+0 - Completed - We’ll be conducting a round of maintenance on Saturday, Dec 5, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_5_Dec_2020_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again. Type: Maintenance

Affected Components: ,

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - We’ll be conducting a round of maintenance on Saturday, Dec 5, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_5_Dec_2020_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..</p> ]]> Sun, 6 Dec 2020 01:00:00 +0000 https://status.padlet.help/maintenance/cki9qa13wa2wh0724d3p19tfk https://status.padlet.help/maintenance/cki9qa13wa2wh0724d3p19tfk