Duration: 17 days, 6 hours and 38 minutes

Affected Components:

Sep 12, 00:33:00 GMT+0
Completed - Maintenance is completed successfully..

Sep 12, 00:00:00 GMT+0
Identified - Maintenance started..

Sep 11, 05:14:22 GMT+0
Identified - Arcade will be undergoing planned maintenance on Friday evening from 5 PM to 6 PM Pacific Time. Your games will be available after that. We're sorry for the inconvenience..

Duration: 4 hours and 31 minutes

Affected Components: , , , ,

Sep 3, 05:00:00 GMT+0
Resolved - This incident has been resolved..

Sep 3, 01:45:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 3, 00:39:00 GMT+0
Identified - We have identified the issue and have put in place a fix..

Sep 3, 00:29:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 31 minutes

Affected Components:

Jul 20, 14:36:39 GMT+0
Resolved - This incident has been resolved..

Jul 20, 14:11:12 GMT+0
Monitoring - We have recovered and are currently monitoring the result..

Jul 20, 13:55:10 GMT+0
Identified - We have identified the issue and are continuing to work to resolve this incident..

Jul 20, 13:05:23 GMT+0
Investigating - We are currently investigating this incident..

Duration: 33 minutes

Affected Components:

Jun 25, 15:00:27 GMT+0
Resolved - This incident has been resolved..

Jun 25, 14:45:47 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 25, 14:27:30 GMT+0
Investigating - Some users have reported issues with Padlet Sandbox. We are currently investigating this incident. .

Duration: 42 minutes

Affected Components: , , ,

Jun 6, 04:10:41 GMT+0
Resolved - This incident has been resolved..

Jun 6, 03:40:28 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 6, 03:40:19 GMT+0
Identified - We have found the issue and released a fix..

Jun 6, 03:28:12 GMT+0
Investigating - We are currently investigating this incident..

Duration: 38 minutes

Affected Components: , , , ,

Feb 27, 15:15:40 GMT+0
Resolved - This incident has been resolved..

Feb 27, 15:07:04 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 27, 14:49:46 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 27, 14:37:22 GMT+0
Investigating - We are currently investigating this incident..

Duration: 44 minutes

Affected Components: , , ,

Feb 9, 14:51:54 GMT+0
Resolved - This incident has been resolved..

Feb 9, 14:32:02 GMT+0
Monitoring - We are currently monitoring the result of the fix we've put in place..

Feb 9, 14:27:50 GMT+0
Identified - We have identified the issue and have put in place a fix..

Feb 9, 14:07:46 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 day, 17 hours and 54 minutes

Affected Components: , , ,

Dec 17, 11:26:53 GMT+0
Resolved - This incident has been resolved..

Dec 17, 10:45:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 3 hours and 20 minutes

Affected Components: , , , ,

Nov 18, 15:20:00 GMT+0
Resolved - This incident has been resolved..

Nov 18, 12:00:00 GMT+0
Identified - We’re currently experiencing degraded performance due to an outage with Cloudflare..

Duration: 25 minutes

Affected Components: , , , ,

Nov 7, 07:30:43 GMT+0
Resolved - This incident has been resolved. .

Nov 7, 07:15:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 7, 07:12:40 GMT+0
Identified - We have identified the issue and are working to restore all services..

Nov 7, 07:05:47 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 hours and 15 minutes

Affected Components: , , , ,

Jun 12, 20:51:40 GMT+0
Resolved - This incident has been resolved..

Jun 12, 18:36:31 GMT+0
Identified - We’re currently experiencing degraded performance due to an outage with Google Cloud Platform..

Duration: 2 hours

Affected Components:

Apr 19, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 19, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 19, 01:00:00 GMT+0
Identified - We’ll be conducting a round of maintenance on Friday, Apr 18, between 6:00pm - 8:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm%5F5%5FDec%5F2020%5Fin%5FSan%5FFrancisco)) During this time, realtime collaboration may be disrupted for you. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet's realtime more reliable. Please bear with us once again..

Duration: 17 minutes

Affected Components:

Mar 11, 10:33:57 GMT+0
Resolved - This incident has been resolved..

Mar 11, 10:17:23 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 hours and 10 minutes

Affected Components: ,

Feb 6, 10:38:19 GMT+0
Resolved - This incident has been resolved..

Feb 6, 09:42:02 GMT+0
Monitoring - Most Sandboxes work properly now. There might be a few cases where it doesn't load..

Feb 6, 09:22:54 GMT+0
Identified - A third-party provider is having an outage, thus impacting Sandbox..

Feb 6, 08:28:15 GMT+0
Investigating - We are currently investigating this incident..

Duration: 5 minutes

Affected Components: , ,

Oct 24, 03:05:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 24, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 24, 03:00:00 GMT+0
Identified - We are planning a maintenance event with a duration of 5 minutes. It will be minimally disruptive, and Padlet may be unavailable for up to 1 minute during that time. Thank you for your understanding as we work to make Padlet better and more secure for you..

Duration: 1 hour and 39 minutes

Affected Components: , ,

Oct 5, 02:39:20 GMT+0
Completed - We've completed our maintenance event. Thank you for bearing with us. .

Oct 5, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 5, 01:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Padlet will not be usable throughout the maintenance. We apologize for any inconvenience caused. The maintenance will improve Padlet's performance and security. .

Duration: 3 hours and 1 minute

Affected Components:

Jun 21, 04:59:58 GMT+0
Resolved - This incident has been resolved. Auto-captioning of videos has resumed. .

Jun 21, 03:37:02 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Auto-captioning of videos is not working but uploaded videos are now playing..

Jun 21, 01:59:23 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 day and 6 hours

Affected Components: , ,

Mar 30, 05:36:00 GMT+0
Resolved - This incident has been resolved..

Mar 30, 05:30:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 30, 05:06:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 12 minutes

Affected Components:

Feb 8, 19:21:37 GMT+0
Resolved - This incident has been resolved..

Feb 8, 18:10:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 days and 23 hours

Affected Components:

Jan 18, 02:00:00 GMT+0
Resolved - This incident has been resolved..

Jan 15, 03:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 7 hours and 25 minutes

Affected Components:

Nov 3, 00:12:07 GMT+0
Resolved - This incident has been resolved..

Nov 2, 16:46:55 GMT+0
Identified - One of our cloud service providers is facing issues. Some features like "I can't draw" posting might be affected. We're in the midst of collecting more information and will keep you updated..

Duration: 39 minutes

Affected Components: , ,

Sep 25, 21:20:58 GMT+0
Resolved - This incident has been resolved..

Sep 25, 20:41:34 GMT+0
Investigating - We are currently investigating this incident..

Duration: 7 days and 9 hours

Affected Components: , ,

Sep 21, 15:03:00 GMT+0
Resolved - This incident has been resolved..

Sep 21, 12:06:00 GMT+0
Investigating - We are investigating the issue..

Duration: 24 days, 16 hours and 15 minutes

Affected Components: ,

May 6, 02:49:14 GMT+0
Resolved - This incident has been resolved..

Apr 28, 15:21:00 GMT+0
Monitoring - Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at [https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet](https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet). Thanks for your patience..

Duration: 1 hour and 39 minutes

Affected Components: ,

Sep 11, 00:38:48 GMT+0
Completed - Maintenance has completed successfully..

Sep 10, 23:03:22 GMT+0
Identified - Maintenance is now in progress..

Sep 10, 23:00:00 GMT+0
Identified - We’ll be conducting a round of maintenance on Saturday, Sep 10, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_10_Sep_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..

Duration: 1 day and 6 hours

Affected Components: ,

Jun 21, 07:04:00 GMT+0
Resolved - Our network service provider is back online.

Jun 21, 06:34:00 GMT+0
Identified - Our network service provider has an outage..

Duration: 4 hours and 16 minutes

Affected Components: ,

Mar 26, 03:16:10 GMT+0
Completed - Maintenance has completed successfully. .

Mar 25, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 25, 23:00:00 GMT+0
Identified - We’ll be conducting a round of maintenance on Friday, March 25, between 4:00pm - 6:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_25_Mar_2022_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..

Duration: 2 days, 2 hours and 54 minutes

Affected Components:

Dec 16, 06:40:00 GMT+0
Resolved - We have since deprecated the software that used the version of Log4j that was vulnerable. We will mark this incident as resolved. In the meantime, we will continue our vigilance and patch or deprecate software that we believe has been affected. .

Dec 15, 06:56:25 GMT+0
Monitoring - Our subprocessors have responded. They are either unaffected or have already taken measures to protect against exploitation of the Log4j vulnerability. Padlet had also integrated with a software that had used a version of Log4j that was vulnerable. However, the vulnerability could not have been exploited to access user's personal data. Our security team performed an incident analysis and there is no indication that user data was accessed. As a precautionary measure, as of 14 Dec 12pm UTC, we halted access to the software and will fully deprecate it in the next 24 hours..

Dec 14, 03:45:49 GMT+0
Investigating - Padlet does not use log4j in the software we write. That being said, as log4j is commonly used, we are in the midst of investigating software that we integrate with to determine if we are subject to the vulnerability and if so, evaluate impact and act to patch the affected software. In the meantime, we are systematically going through our list of subprocessors to ascertain if they too have been impacted by the log4j vulnerability. We will publish updates on our status page as soon as we have more clarity..

Duration: 44 minutes

Affected Components: ,

Nov 16, 18:28:29 GMT+0
Resolved - We just resolved the issue!.

Nov 16, 18:25:37 GMT+0
Monitoring - Most of Padlet is back up. Users might have some issues loading images..

Nov 16, 18:05:36 GMT+0
Investigating - We are still investigating this incident. padlet.com and Backpack/Briefcase can be accessed, but parts of the service are still unusable..

Nov 16, 17:44:18 GMT+0
Investigating - We are currently investigating this incident..

Duration: 56 minutes

Affected Components: ,

Nov 8, 11:44:07 GMT+0
Resolved - We just resolved the issue!.

Nov 8, 11:25:59 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Nov 8, 10:48:10 GMT+0
Investigating - We are currently investigating this incident. .

Duration: 14 days and 23 hours

Affected Components:

Oct 20, 07:29:00 GMT+0
Resolved - The service provider has resolved the issue..

Oct 20, 01:30:00 GMT+0
Identified - One of our service providers which we employ to generate PDF and image exports of padlets reported issues on their end. The issue has since been resolved..

Duration: 1 hour and 38 minutes

Affected Components: ,

Jul 17, 00:38:02 GMT+0
Completed - Maintenance has completed successfully..

Jul 16, 23:00:00 GMT+0
Identified - We’ll be conducting a round of maintenance on Friday, July 16, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_16_Jul_2021_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..

Affected Components: ,

Dec 6, 01:00:00 GMT+0
Completed - We’ll be conducting a round of maintenance on Saturday, Dec 5, between 4:00pm - 5:00pm, Pacific Time. ([Check what that means in your local time here.](https://time.is/compare/400pm_5_Dec_2020_in_San_Francisco)) During this time, you will not be able to access the Padlet web or mobile apps. We are very sorry if that’s inconvenient for you. This maintenance makes Padlet faster, more reliable, and more user friendly. Please bear with us once again..