All systems operational

DNS issue affecting access to Padlet sites for Rogers/Fido network users in Canada

Resolved
Operational
Started 12 months ago Lasted 7 days

Affected

Realtime Collaboration
App
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet. Thanks for your patience.